Lydia Sekoli - 3 months ago
A big thank you to Connie at Tiger Wheel & Tyre Broadacres for the excellent service! She kindly assisted me with installing my Discovery tag even after her knock-off time on Saturday, from 13:15 to 14:00. Connie was friendly, efficient, and truly professional from start to finish. It’s refreshing to experience such outstanding customer care. Highly recommended!
Michelle Koppenol - a month ago
Top notch team, top notch customer experience and went over and above all expectations. Thanks especially to Connie for co-ordinating all efforts and keeping me updated!! May God continue to bless you all and keep you whole. With gratitude, Michelle
Superluminal Szolkiewicz - 2 months ago
I am writing to express my dissatisfaction with the service I received at Tiger Wheel and Tyre.
I was advised that repairing a puncture would take approximately 45 minutes due to high demand. However, when I returned 1 hour and 15 minutes later, my vehicle had still not been attended to, and there were two vehicles ahead of mine, despite the original timeframe given.
It was only after I raised my concerns that staff suddenly became willing to assist immediately. This was frustrating, as my issue was never about urgency or special treatment — it was simply about honouring the time estimate provided, or at the very least communicating delays proactively.
If there were delays, a simple phone call or message would have been courteous and professional, allowing me to manage my time accordingly, rather than discovering the delay only upon returning to collect my vehicle.
I found the lack of respect for my time and the poor communication to be unprofessional and disappointing. I hope this feedback is taken seriously and used to improve customer service going forward.
Greg Besson - 5 months ago
I am sold on your branch at Broadacres. The service I received from Malcolm is above and beyond excellent. Friendly, accommodating and nothing was to much of a hassle from him. This man has my business for life. The whole team went out of their way to assist me. From DJ to Cebs and Marizon. Absolutely outstanding service.Thank you Tiger Wheel and Tyre Broadacres.
Devon Stanley - 2 weeks ago
If i could give more stars I would the service was exceptional from DJ and the other staff members in the shop i was in and out quickly with very little hassle definitely would recommend this shop to everyone
