F S - 5 months ago
I went for a tyre repair on my motorbike. At virst I was told they couldn't do it but after interacting with management I proofed that it could be done. They did assist me and repaired my tyre. The cost of repair was a bit high but at least I was helped. The downside was that it took a long time for the workers to actually repair the tyre in acceptable timeframe. Unfortunately they had to redo it 3 times as they made some mistakes. However like I said the did manage to assist me. I would recommend getting your tyres repaired at Tyremart but you have to be patient. Fortunately they did allow me to supervise the work and I was able to give my inputs and identified the deviation. The guys didn't complain when they had to redo it 3 times.
Andrew Smith - 6 months ago
This happend a while back but i still bothers me.
The manager is very rude.
One of the staff members were trying to talk to the manager about something and the next moment he yelled at the person in front of clients.
Very unprofessional and unnecessary behaviour from the manager.
Just to note that the staff member was soft spoken and respectful towards the manager.
Other than that the rest of the staff were very helpful and the service was good.
Anastasia Engelbrecht - a year ago
I went to fit tyres at Secunda I waited for more than what a normal time will take to replace 2 tyres . I was finally helped but only to find out that the guy did not replace the front wheel bolts.tge dash board lights came on I went back to tell them that there was something wrong. Went home the next day contacted the manager who was very sorry about what happened and got help at the workshop.It seems that the correct bolts were lost and they got the size that could fit on the Benz . I am still waiting for the manager to call me to fit the correct size bolts as he asked me to send me my vim number.
THOKOZANI SELBY Mhlongo - 2 weeks ago
Front service guy was awesome
Ryan Weedman - a year ago
I arrived here, waited & waited to be assisted, then another client arrived just after me, he was assisted before me, I went to see the manager who was not at all apologetic or interested in me, won’t recommend their services based on poor experience & no interest in the customer. I was made to feel as if I’m asking for a favour to be serviced.
